Privacy
This Privacy Policy ("Policy") outlines how Carole Kinoti Brand collects, uses, and protects your personal information when you use our Instagram growth services. By using our services, you ("you," "your," or "user") consent to the practices described in this Policy.
1. Information We Collect:
We collect the following types of information when you use our website and services: Personal Information: This includes your name, contact details (such as email address, phone number), and delivery address. Payment Information: We collect payment details, including credit/debit card numbers or other financial information, necessary for processing your orders and payments securely. Order Information: We gather data about your orders, preferences, and purchase history to enhance your experience and improve our services. Device and Usage Information: We automatically collect information about your device, browser type, IP address, and usage patterns on our website to optimize your browsing experience and troubleshoot technical issues.
2. How We Use Your Information:
We use your personal information for the following purposes: Order Fulfillment: To process and deliver your orders accurately and efficiently. Customer Support: To respond to your inquiries, requests, and provide assistance when needed. Improvement of Services: We analyze your usage patterns and feedback to enhance our website, services, and offerings. Marketing: With your consent, we may send you promotional emails, newsletters, and updates about our products and special offers. Security and Fraud Prevention: We use your information to monitor and prevent fraudulent activities, ensuring the security of your transactions.
3. Information Sharing and Disclosure:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with: Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, process payments, and maintain our website's functionality. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
4. Your Choices:
Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions provided in our emails or contacting us directly. Access and Update: You can access and update your personal information by logging into your account on our website. Delete Account: If you wish to delete your account, please contact us at [email address] with your request. Please note that certain information may be retained for legal and business purposes.
5. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
3. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with their information, please contact us.
3. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.
If you have any questions or concerns regarding our Privacy Policy, please contact us at enquiries@carolekinoti.co.ke. Thank you for trusting Carole Kinoti Brand with your personal information.